Privacy Policy

About this Privacy Policy

Fatpirate Casino respects the privacy of its players and aims to handle personal information in a careful, transparent and secure way. This policy applies to information collected through the website, account services, customer support, verification processes, payment activity and related communications. It should be read together with the website’s other terms and conditions, including any information about responsible gambling and account security.

Personal information means information that identifies a player or could reasonably be connected with that player. The information handled may depend on how the website is used, which services are accessed, the account activity involved and the information required to meet security and compliance responsibilities. Players should provide accurate information and should not submit another person’s information unless they are authorised to do so.

This policy may be updated from time to time to reflect changes to the website, services, technology or privacy practices. The latest version will apply when it is published on the website. Players are encouraged to review this page occasionally, especially before providing new information or using a service in a different way.

Information about players

The website may collect information directly from a player, automatically from a device or browser, or from service providers involved in account, payment, verification and security services. Some information is necessary to open and operate an account. Other information helps improve the website, protect players and maintain reliable services.

Information we handle and why

The types of information handled by an online casino may include the following. Not every category will apply to every player, and the information requested may change depending on the account or service being used.

• Account details, such as a player’s name, date of birth, username, password, contact details, country or region and account preferences. This information is used to create and manage the account, provide services, communicate with the player and help keep the account secure.
• Identity and verification information, including documents or details used to confirm identity, age, account ownership or other relevant information. This may be used for verification, fraud prevention, account protection and compliance with applicable obligations.
• Payment and transaction records, such as deposits, withdrawals, payment method details, transaction history, account balances and related checks. This information is used to process transactions, investigate payment issues, identify unusual activity and maintain accurate account records.
• Gaming and account activity, including login information, service usage, preferences, interactions with support and information about account settings. This helps provide the requested services, investigate problems, improve the website and protect the account.
• Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, language settings, general location information and connection details. This may be used for security, troubleshooting, performance monitoring, fraud detection and website administration.
• Cookie and similar technology data, including information about pages visited, choices made, session activity and interactions with website features. This helps the website function, remember preferences, understand usage and improve the player experience.
• Communications and support information, including messages, enquiries, feedback, documents or information provided during a support interaction. This is used to respond to requests, review account issues, maintain service records and improve support quality.

Information may be used to operate the account, provide casino services, verify identity, process payments, prevent fraud, detect suspicious or unauthorised activity, maintain platform security, meet legal and compliance obligations, respond to support requests and improve the website. It may also be used to send service messages that are necessary for account administration, such as notices about security, transactions, verification or changes to important terms.

Where permitted and where a player has made an appropriate choice, information may also be used for marketing and promotional communications. Marketing preferences can be changed at any time using the available unsubscribe option or by contacting the privacy email address listed in this policy.

Cookies and similar technologies

Fatpirate Casino may use cookies and similar technologies to support website functions and understand how the website is used. A cookie is a small text file or similar item placed on a device by a website. Some cookies are needed for core functions, such as maintaining a secure session, remembering a selected setting or helping a player move between pages.

Other cookies may help measure performance, understand general usage patterns, remember preferences or support relevant communications. Depending on the website features in use, similar technologies may collect information about a device, browser, session or interaction with website content. These technologies are generally designed to provide information in a form that helps operate and improve the service.

Players can manage or restrict cookies through their browser settings. A browser may allow a player to delete existing cookies, block some or all future cookies, or receive a notification before a cookie is stored. Restricting cookies may affect the operation of the website, account sign-in, security features or other functions. Browser settings differ, so players should check the help information for their chosen browser.

Cookie settings do not necessarily remove information that has already been collected or records that are needed for account administration, security, transactions or legal obligations. Where applicable, other privacy choices can be exercised using the process described below.

Sharing, security and retention

Personal information may be shared where this is reasonably necessary to provide the website and its services. This may include sharing relevant information with service providers that support hosting, technology, payments, verification, fraud prevention, customer support, communications, security, analytics or website administration. These providers should only receive information relevant to the service they perform and may be required to handle it securely.

Information may also be disclosed where reasonably necessary to protect the website, players or other people, investigate suspected fraud or misuse, respond to a valid request, resolve a dispute, enforce account terms, or meet a legal, regulatory or other official obligation. Information will not be shared for unrelated purposes without an appropriate basis or permission where permission is required.

Reasonable technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication processes, monitoring, secure handling procedures and staff or provider requirements. No internet transmission or electronic storage system can be guaranteed to be completely secure, so players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.

Personal information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, verification, transaction, security and communication records must be kept for a period required by law even after an account is closed. This means that closing an account or requesting deletion may not remove every record immediately. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Players should understand that service providers may process information using systems or locations selected to support the relevant service. Appropriate steps may be taken to protect information when it is handled by providers, but the practical handling arrangements can depend on the service involved.

Your privacy rights and how to contact us

Players may have rights in relation to the personal information held about them. These rights can depend on the circumstances, the type of information involved and any obligations that require information to be kept. Fatpirate Casino will consider a valid request and may need to confirm the requester’s identity before providing information or making a change.

Access and correction

A player can ask for access to personal information held about them and can request correction of information that is inaccurate, incomplete or out of date. Where account details can be changed within the account area, players should use those settings where possible. For other information, or where help is needed, send a request to support@fatpirate-casino.click with enough detail to explain what information is being requested or corrected.

Deletion and account information

A player can ask for deletion of personal information that is no longer needed or where deletion is otherwise available. A deletion request does not necessarily require all information to be removed. Records may need to be retained for legal, security, fraud prevention, dispute resolution, transaction or account administration purposes. If information must be kept, it will be retained only as required or permitted and access may be limited where appropriate.

Marketing consent

Players can withdraw consent to marketing communications at any time by using an unsubscribe link in a marketing message, changing available communication preferences or emailing support@fatpirate-casino.click. Withdrawing marketing consent will not normally affect service messages that are necessary for account security, transactions, verification or administration. A player may continue to receive a limited number of messages while an opt-out request is being processed.

Making a privacy request

To exercise access, correction, deletion or marketing preferences, contact support@fatpirate-casino.click. Please describe the request clearly and include the account details needed to locate the relevant information, while avoiding unnecessary sensitive information in the initial message. Additional details may be requested to confirm identity and protect the account from unauthorised requests.

Privacy requests are reviewed carefully and handled within a reasonable timeframe. If a request cannot be completed in full, an explanation may be provided where appropriate, including where information must be retained or where responding could compromise security, another person’s privacy or an applicable obligation.